FAQ

A CD key—also called a product key, activation code, or serial number—is your digital pass to a game without needing a physical disc. Instead of buying game boxes, memberships, or top-up cards, more gamers are choosing CD keys for their convenience, affordability, and quick access. When you buy a game key from EXX Games, you’ll receive a unique CD key that you can enter on your PC, PlayStation 5, Xbox Series X, or Nintendo Switch. Once entered, your game starts downloading, giving you access within minutes! If it’s for a membership or top-up, your Xbox, PlayStation, or Nintendo account will be updated right away. As a leading global provider of CD keys, EXX Games delivers reliable service and a massive selection for every type of gamer.

Getting your CD key from EXX Games is quick and easy! Right after you make a purchase, we’ll send an email with your exclusive CD key code. For customers with an account, the email will also include a link to access your code. And don’t forget, you can always check your purchase history and retrieve your codes by logging into your EXX Games account. Easy, right?

Your CD key typically arrives in your email inbox within minutes of your purchase. Be sure to enter the correct email address at checkout! If your key doesn’t appear right away, try checking your spam or promotions folders. If you still don’t see it after 30 minutes, our customer support team is just a message away to help.

Wondering about security? With over 10 years in the industry, EXX Games has provided CD keys to happy customers worldwide. We use advanced security measures to protect your payment and personal information, so yes, your purchase is completely safe with EXX Games!

If you’ve pre-ordered a game, we’ll email your CD key on release day. Just check the game’s release date and time zone, and keep an eye on your inbox. You’ll be among the first to play!

If you can’t find the email with your CD key, check your spam or promotions folders—it sometimes sneaks in there! If you used PayPal or Apple Pay, make sure you’re checking the email linked to those accounts too. Still no key after 30 minutes? Contact our support team, and they’ll get things sorted for you. For pre-ordered games, we usually send the key on or right before release day, so sit tight, and it’ll be there soon!

Activating your CD key varies by platform—PC, Xbox, PlayStation, or Nintendo. Check out our step-by-step activation guide to see how it works on your device. With our instructions, you’ll be playing your new game in no time!

Our refund policy explains everything you need to know about refunds. If eligible, you can use the link provided to start your request. Simple as that!

Absolutely! EXX Games accepts all major debit and credit cards—Visa, Mastercard, American Express, you name it. Paying for your CD keys is hassle-free with us.

You can count on us to keep your data safe! We use top-of-the-line security measures to protect your personal and payment information at EXX Games.

We display prices in multiple major currencies for convenience. When it’s time to complete your order, the transaction will process in our base currency for clarity, so you always know exactly what you’re paying.

At EXX Games, you can pay with various major credit and debit cards, processed securely for your peace of mind.

We aim to respond to all inquiries within 24 hours, though it’s often sooner. To get in touch, just fill out our Contact Us form. To avoid any delays, please submit your query just once. We appreciate your patience and cooperation!

Our team has been in the business for over a decade and has built valuable connections with suppliers worldwide. This allows us to source products globally at competitive prices, and since we sell digital products only, we skip the cost of postage. All these savings mean we can pass along great deals to you!

A CD key—also called a product key, activation code, or serial number—is your digital pass to a game without needing a physical disc. Instead of buying game boxes, memberships, or top-up cards, more gamers are choosing CD keys for their convenience, affordability, and quick access. When you buy a game key from EXX Games, you’ll receive a unique CD key that you can enter on your PC, PlayStation 5, Xbox Series X, or Nintendo Switch. Once entered, your game starts downloading, giving you access within minutes! If it’s for a membership or top-up, your Xbox, PlayStation, or Nintendo account will be updated right away. As a leading global provider of CD keys, EXX Games delivers reliable service and a massive selection for every type of gamer.

Getting your CD key from EXX Games is quick and easy! Right after you make a purchase, we’ll send an email with your exclusive CD key code. For customers with an account, the email will also include a link to access your code. And don’t forget, you can always check your purchase history and retrieve your codes by logging into your EXX Games account. Easy, right?

Your CD key typically arrives in your email inbox within minutes of your purchase. Be sure to enter the correct email address at checkout! If your key doesn’t appear right away, try checking your spam or promotions folders. If you still don’t see it after 30 minutes, our customer support team is just a message away to help.

Wondering about security? With over 10 years in the industry, EXX Games has provided CD keys to happy customers worldwide. We use advanced security measures to protect your payment and personal information, so yes, your purchase is completely safe with EXX Games!

If you’ve pre-ordered a game, we’ll email your CD key on release day. Just check the game’s release date and time zone, and keep an eye on your inbox. You’ll be among the first to play!

If you can’t find the email with your CD key, check your spam or promotions folders—it sometimes sneaks in there! If you used PayPal or Apple Pay, make sure you’re checking the email linked to those accounts too. Still no key after 30 minutes? Contact our support team, and they’ll get things sorted for you. For pre-ordered games, we usually send the key on or right before release day, so sit tight, and it’ll be there soon!

Activating your CD key varies by platform—PC, Xbox, PlayStation, or Nintendo. Check out our step-by-step activation guide to see how it works on your device. With our instructions, you’ll be playing your new game in no time!

Our refund policy explains everything you need to know about refunds. If eligible, you can use the link provided to start your request. Simple as that!